CKVIP Terms &
Conditions

1. Acceptance of Terms

By accessing, registering on, or using the CKVIP platform at ckvip.net, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and CKVIP. If you do not agree with any part of these terms, you must not use the CKVIP platform.

CKVIP reserves the right to update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. We recommend checking this page regularly to stay informed of any changes.

2. Eligibility

To register and play on CKVIP, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. CKVIP does not permit minors to register or play under any circumstances.
• You must be accessing CKVIP from a jurisdiction where online gaming is not prohibited by local law. It is your responsibility to verify the legality of online gaming in your location before registering.
• You must not be a current employee, contractor, or immediate family member of a CKVIP employee.
• You must not be self-excluded from CKVIP or any affiliated platform at the time of registration.
• You must provide accurate, truthful, and complete information during registration. CKVIP may request identity verification documents at any time to confirm eligibility.

CKVIP reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.

3. Account Registration

Each player is permitted to hold one CKVIP account only. Opening multiple accounts — whether under the same name, phone number, payment method, or device — is strictly prohibited. CKVIP uses automated systems to detect duplicate accounts. Any duplicate account found will be closed immediately, and all associated balances and bonuses will be voided.

You are responsible for maintaining the confidentiality of your CKVIP login credentials. Do not share your username or password with anyone. CKVIP will never ask for your password via email, chat, or phone. Any activity carried out under your account is your responsibility, whether or not you authorised it.

• Use a strong, unique password for your CKVIP account.
• Log out of your account when using shared or public devices.
• Notify CKVIP support immediately if you suspect unauthorised access to your account.
• Keep your registered phone number and email address up to date at all times.

4. Deposits & Payments

CKVIP accepts deposits via bKash, Nagad, and Rocket — the three most widely used mobile payment platforms in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is ৳100.
• CKVIP does not charge any fees on deposits. However, your mobile money provider may apply their own transaction charges.
• Deposits are credited to your CKVIP account within 60 seconds under normal conditions.
• Only deposit funds that belong to you. CKVIP does not accept deposits from third-party accounts.
• CKVIP reserves the right to request proof of payment for any deposit if fraud is suspected.
• Deposits made in error cannot be reversed once credited to your CKVIP account. Contact support immediately if you believe an error has occurred.

CKVIP monitors all transactions for signs of money laundering or fraudulent activity. Any account found to be involved in suspicious financial behaviour will be suspended pending investigation, and relevant authorities may be notified.

5. Withdrawals

CKVIP processes withdrawal requests to the same bKash, Nagad, or Rocket account used for the original deposit. Withdrawals to third-party accounts are not permitted under any circumstances.

• The minimum withdrawal amount is ৳200.
• Withdrawals are processed within 5 minutes on average during normal operating hours.
• CKVIP does not charge withdrawal fees. Mobile money provider charges may apply on their end.
• Withdrawals may be delayed if your account is undergoing identity verification or if a bonus wagering requirement has not been met.
• CKVIP reserves the right to request KYC documentation before processing any withdrawal above a threshold determined by our compliance team.
• Winnings derived from bonus funds are subject to the wagering requirements attached to that bonus before they can be withdrawn.

6. Bonuses & Promotions

CKVIP offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to the specific terms communicated at the time of the offer, in addition to the general rules set out here.

• Bonuses are credited to your CKVIP account in BDT and are non-transferable.
• Each bonus offer is available once per player, per household, per device, and per payment method unless stated otherwise.
• Wagering requirements must be completed before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated on each individual promotion page.
• CKVIP reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonuses obtained through fraudulent means — including the use of multiple accounts or false information — will be voided and the account closed.
• Bonus funds cannot be exchanged for cash directly. Only winnings that exceed the wagering requirement threshold are eligible for withdrawal.

If you have any questions about a specific CKVIP promotion or bonus offer, contact our support team before accepting the bonus. Once a bonus is activated, its terms are binding.

7. Gameplay & Fair Play

CKVIP operates eight signature games — Treasure Boat Fishing, Ocean Phoenix, Super Wheel, Aladdin, Monster Dice, West Hunter Bingo, and Baseball — all of which run on independently certified Random Number Generator (RNG) engines. The RTP for each game is published openly within the game information panel.

The following actions constitute a breach of CKVIP's fair play policy and will result in immediate account suspension:

• Using automated bots, scripts, or software to place bets or interact with any CKVIP game.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through exploitation are void.
• Colluding with other players to manipulate game outcomes.
• Attempting to reverse-engineer or interfere with CKVIP's game software or platform infrastructure.
• Placing bets with the intent to abuse bonus structures rather than for genuine entertainment purposes (bonus abuse).

CKVIP's game outcomes are determined solely by the certified RNG. No CKVIP employee, agent, or third party can influence the result of any game. If you believe a game result is incorrect, contact support within 24 hours with the relevant game round ID.

8. Responsible Gaming

CKVIP is committed to promoting responsible gaming across our entire player base in Bangladesh. We provide a range of tools to help players stay in control of their gaming activity:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
• Session Time Reminders: Receive notifications when you have been playing for a set period of time.
• Self-Exclusion: Request a temporary or permanent self-exclusion from CKVIP at any time by contacting support.
• Reality Checks: Enable periodic pop-up reminders showing your session duration and net gaming activity.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team. Full details of CKVIP's responsible gaming commitment are available at /responsible-gaming.

9. Privacy & Data

CKVIP collects and processes personal data in accordance with our Privacy Policy. By registering on CKVIP, you consent to the collection and use of your data as described in that policy.

• Your personal data is used solely for account management, payment processing, identity verification, and improving the CKVIP platform.
• CKVIP does not sell your personal data to third parties.
• Data may be shared with payment processors and regulatory bodies where required by law.
• You have the right to request access to, correction of, or deletion of your personal data held by CKVIP, subject to legal retention requirements.

10. Intellectual Property

All content on the CKVIP platform — including but not limited to game graphics, logos, interface designs, text, and software — is the intellectual property of CKVIP or its licensed partners. You may not copy, reproduce, distribute, or create derivative works from any CKVIP content without prior written permission.

The CKVIP name, logo, and brand identity are registered trademarks. Unauthorised use of CKVIP branding in any context is strictly prohibited and may result in legal action.

11. Limitation of Liability

To the fullest extent permitted by applicable law, CKVIP shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or service interruptions.

• CKVIP does not guarantee uninterrupted access to the platform. Scheduled maintenance and unforeseen technical issues may cause temporary downtime.
• CKVIP is not responsible for losses resulting from your failure to comply with these terms.
• In the event of a technical error that results in an incorrect game outcome or payout, CKVIP reserves the right to void the affected round and refund the original stake.
• CKVIP's total liability to any player in any circumstance shall not exceed the total amount deposited by that player in the 30 days preceding the claim.

12. Amendments to These Terms

CKVIP reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. In some cases, we may also notify registered players via email or in-platform notification.

Your continued use of CKVIP after any amendment constitutes your acceptance of the updated terms. If you do not agree with the revised terms, you must stop using the platform and may request account closure by contacting support.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please get in touch with the CKVIP support team:

• Email: [email protected]
• Live Chat: Available 24/7 directly from the CKVIP platform
• FAQ: ckvip.net/faq

Our support team is available around the clock, every day of the year. Most queries are resolved within minutes. We're here to make sure your experience on CKVIP is smooth, fair, and enjoyable.